Safe & protected depositing
Indeed, depositing funds into your account is completely safe, private, and secure. All transactions are transmitted using Secure Socket Layer (SSL) technology, which further protects the confidentiality and security of your financial data.
Withdraw funds
In order to place a withdrawal request, please follow these steps:
- Click on `Withdraw Funds`
- Enter the amount to withdraw
- Complete the electronic withdrawal form as required
- Click `Submit`
- Please be advised that funds can only be withdrawn from your available balance, so before you make a withdrawal request, you should ensure that you have the amount available in your balance.
- If you have funds currently in open positions, you can free up more funds by closing positions. Once a position is closed, the amount +/- any profit or loss will be sent back to your available balance to withdraw.
$25
Minimum withdrawal amount
Up to 7 business days
Process time for withdrawal request
Note: The appearance of the withdrawn amounts depends mainly on your financial institution. According to our experience, the appearance of the funds take sometimes up to 30 working days
Please note the following important points:
- Your account needs to be verified.
- The minimum amount to withdraw is $25.
- The conversion fee is 2%.
- If not exempt, your withdrawal will be subject to withdrawal fee.
SWIFT and IBAN
A SWIFT code – also known as a BIC – is made up of 8 characters and is used to identify a particular bank. An IBAN stands for International Bank Account Number and helps banks identify your specific account for payments. IBANs are not used in all countries. If you are requesting a withdrawal to a bank account that does not have an IBAN, you may put your account number in the IBAN field and your branch code in the comments field on the withdrawal page.
Your SWIFT code and IBAN can usually be found on your bank statement or online banking.
Withdrawal Status
- You will be notified via email once the processing of your withdrawal request has been completed and informed to which payment provider your funds were sent.
- You can click on ‘Account’ and then on the History tab to see the withdrawal status.
Cancel Withdrawal
- In order to cancel your withdrawal request please contact us, and we will be happy to assist.